Frequently Asked Questions
Frequently Asked Questions
on Assisted Living
Download our comprehensive Senior Resource Guide to access valuable information and insights for your senior living journey. From tips on aging well and understanding care options to a helpful assisted living shopping checklist and financial assistance resources, our guide provides practical solutions to support you or your loved one. Take the first step toward informed decision-making—download your guide today!
What is “residential” assisted living?
When you picture an assisted living facility, you think of a building with many rooms (or apartments) and many people either working or living there. There is a big parking lot and a “directory” and elevators and a lot of things going on. While this may be the first choice for some, there might be those who prefer a more quiet, intimate environment. Residential assisted living homes are located in neighborhoods and look just like a typical home. They are designed to give those living there a feeling that they are still “home”. There are many of the same things offered at a residential home as there are at a larger facility such as therapies, activities, meals, assistance with daily activities, and more.
What makes Two Hearts Homes for Seniors different from other assisted living facilities?
“When I had to help look for a home for my Grandma after my Grandpa passed, I was discouraged at what I saw in most facilities. Although they were clean and had many things going on, I know that my Grandma was very overwhelmed. I thought ‘why couldn’t she just live somewhere that resembled an actual home and give her more one-on-one care?’ I want to make a home for the elderly that I would put my own Grandmother in.” –Janel (co-founder of Two Hearts Homes for Seniors)
Two Hearts Homes for Seniors is a residential home that provides care to seniors who require help with typical daily activities. Because the maximum number of occupants at our residential assisted living home is 16, Two Hearts has a lower resident-to-caregiver ratio. This means that resident needs can be met almost immediately when needed. The environment of Two Hearts Homes for Seniors is intimate and cozy, giving those who live there a feeling that they are not lost or forgotten in a large group of their peers. There are also options for quieter moments in the spacious private resident rooms.
Where is Two Hearts Homes for Seniors located?
Two Hearts Homes for Seniors is located at 18220 Clark St. in Lowell, IN.
Our NEW location is at 1600 Feather Rock Dr. in Crown Point, IN. And we are now taking reservations for rooms at the new location in Crown Point.
What amenities do you offer?
Two Hearts offers:
- home-cooked (dietitian-approved) meals
- 24//7 caregivers to assist with daily living such as bathing or dressing, medication reminders
- daily activities
- physical therapist-led exercise sessions
- call pendants
- visiting physician/nurse practitioner
- therapy dog,
- and many, many more!
Visit our Facebook page to see the many posts about what a day at Two Hearts may look like. Call (219)600-2200 to set up a visit.
How much does your assisted living home services cost?
The cost of our assisted living home varies slightly from person to person, depending on how much hands-on care they require. Call (219)600-2200 and we can give you a more accurate estimate.
Do you provide memory care?
According to numerous healthcare resources, approximately 50% of aging adults experience some degree of memory loss. In light of this, we provide comprehensive training to our caregivers, enabling them to offer specialized memory care for individuals with various stages of dementia, from early to advanced.
Our home is thoughtfully equipped with safety features, including alarms on every door and a secured backyard gate, ensuring that our residents can safely move about. However, it’s important to note that if someone is at risk of harming themselves or others, it may be advisable to consider a more specialized care facility for their well-being.
Do you accept medicaid?
No we are a private pay home. Some people are on a waiting list for another facility, meanwhile they are living in our home and we coordinate it with the other facility to where its getting close to all of the clients money being spent, we then make the seamless transition to the next assisted living home.
Do you have a visiting physician?
Yes we do. We have Dr. Sinha from House Call Doctors doctor that comes through every few weeks asking how residents are doing. If you would like to keep your doctor you can but its very convenient to have doctor that comes to the home every few weeks.
What are your terms of your leases?
We offer month-to-month rental agreements. There is no long-term commitment or “buy-in” to our assisted living buildings. If a resident decides to move out our home, for whatever reason, there is only a thirty (30) day notice required.
Do you offer respite services?
Depending on resident occupancy, yes we will offer respite services as long as we have the room available. Fees will be discussed prior to move-in.
Do you accept Long Term Care Insurance?
Yes we do!
What types of care and support do you provide for seniors?
At Two Hearts Homes for Seniors, we offer personalized assisted living care, including help with daily activities such as bathing, dressing, medication management, and mobility assistance. Our trained caregivers provide 24-hour support, ensuring a safe and comfortable environment. We also offer social engagement activities, home-cooked meals, and specialized support for seniors with cognitive decline.
What is the staff-to-resident ratio at Two Hearts Homes for Seniors?
We pride ourselves on maintaining a low staff-to-resident ratio of 1:6 to ensure personalized care and attention for each individual. Our team includes trained caregivers who are available around the clock to assist with daily activities, medication management, and any other needs. This approach allows us to build strong relationships with residents and provide the highest level of care.
How do you ensure the safety and well-being of residents?
Our top priority is the safety and well-being of our residents. We have a secure, home-like environment with 24/7 staff availability, emergency call systems, and fall prevention measures. Our team regularly monitors residents’ health and assists with medication reminders. We also maintain strict cleanliness standards and adhere to state regulations to provide seniors a safe and comfortable home.
Can residents personalize their living spaces?
Yes! We encourage residents to bring their favorite furniture, decorations, and personal items to make their living space feel like home. Our private rooms offer a cozy and familiar atmosphere, and we are happy to accommodate special requests whenever possible. Personalization helps create a sense of comfort and belonging, making the transition to assisted living smoother.
What activities and social programs do you offer?
We provide a variety of activities designed to keep residents engaged, active, and socially connected. Our programs include group exercise, arts and crafts, music therapy, gardening, and social gatherings. We also host holiday celebrations, game nights, and outings to nearby attractions. These activities help promote mental and physical well-being while fostering a strong sense of community.
Do you accommodate special dietary needs?
Absolutely! Our home-cooked meals are prepared with nutrition and taste in mind, and we accommodate dietary restrictions such as low-sodium, diabetic-friendly, gluten-free, and other special diets. We work closely with residents and their families to ensure meals align with their health requirements and preferences while providing a delicious dining experience.
Can family members visit anytime?
Yes, we welcome family visits and encourage loved ones to spend quality time with residents. While we have recommended visiting hours to maintain a peaceful environment, we are flexible and can accommodate special requests. Family involvement is important to us, and we strive to make visits enjoyable and meaningful for both residents and their families.
How do I know if Two Hearts Homes for Seniors is the right choice for my loved one?
Choosing the right assisted living home is a big decision. We recommend scheduling a tour to experience our warm, family-style environment firsthand. Our team is happy to discuss your loved one’s needs and answer any questions. We also encourage you to review our care options, amenities, and testimonials from families who trust us with their loved ones’ care.
How do you handle medical emergencies at Two Hearts Homes for Seniors?
The safety and well-being of our residents are our top priorities. In the event of a medical emergency, our trained staff immediately assess the situation and provide necessary assistance. We have established protocols in place, including contacting emergency services and notifying family members. Additionally, our homes are equipped with safety features and are located near medical facilities to ensure prompt care when needed.
Are pets allowed at Two Hearts Homes for Seniors?
We recognize the joy and companionship that pets bring to our residents’ lives. In most cases, pets are welcome at our homes, provided they meet certain guidelines and are well-behaved. We encourage families to discuss their pet’s needs with our team to ensure a smooth transition and a safe, comfortable environment for both the resident and their furry friend.
Choosing the right assisted living home is an important decision, and we’re here to support you every step of the way. Whether you have more questions or are ready to visit, our team is happy to help. Contact us today to learn how we provide exceptional care in a warm, home-like environment.