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1. What is “residential” assisted living?

When you picture an assisted living facility, you think of a building with many rooms (or apartments) and many people either working or living there.  There is a big parking lot and a “directory” and elevators and a lot of things going on.  While this may be the first choice for some, there might be those who prefer a more quiet, intimate environment.  Residential assisted living homes are located in neighborhoods and look just like a typical home.  They are designed to give those living there a feeling that they are still “home”.  There are many of the same things offered at a residential home as there are at a larger facility such as therapies, activities, meals, assistance with daily activities, and more.

2. What makes Two Hearts Homes for Seniors different from other assisted living facilities?

“When I had to help look for a home for my Grandma after my Grandpa passed, I was discouraged at what I saw in most facilities.  Although they were clean and had many things going on, I know that my Grandma was very overwhelmed.  I thought ‘why couldn’t she just live somewhere that resembled an actual home and give her more one-on-one care?’ I want to make a home for the elderly that I would put my own Grandmother in.” –Janel (co-founder of Two Hearts Homes for Seniors)

Two Hearts Homes for Seniors is a residential home that provides care to seniors who require help with typical daily activities.  Because the maximum number of occupants at our residential assisted living home is 16, Two Hearts has a lower resident-to-caregiver ratio.  This means that resident needs can be met almost immediately when needed.  The environment of Two Hearts Homes for Seniors is intimate and cozy, giving those who live there a feeling that they are not lost or forgotten in a large group of their peers. There are also options for quieter moments in the spacious private resident rooms.

3. Do you accept Medicaid?

No we are a private pay home.  Some people are on a waiting list for another facility, meanwhile they are living in our home and we coordinate it with the other facility to where its getting close to all of the clients money being spent, we then make the seamless transition to the next assisted living home.

4. Do you have a visiting physician?

Yes we do.  We have Dr. Sinha from House Call Doctors doctor that comes through every few weeks asking how residents are doing.  If you would like to keep your doctor you can but its very convenient to have doctor that comes to the home every few weeks.

5. What do you mean by “all-inclusive” senior living?

All-inclusive means that we charge a flat rate for all services and amenities in our home.  There will not be an “a la carte” menu of add-ons such as an medication package, laundry etc.  There are no hidden costs.  This ensures that all residents receive the care they need and families do not have to worry about additional charges for a change in care.  This also allows for easier budgeting.

6. What are your terms of your leases?

We offer month-to-month rental agreements. There is no long-term commitment or “buy-in” to our assisted living buildings. If a resident decides to move out our home, for whatever reason, there is only a thirty (30) day notice required.

7. Do you offer respite services?

Depending on resident occupancy, yes we will offer respite services as long as we have the room available.  Fees will be discussed prior to move-in.

8. Do you accept Long Term Care Insurance?

Yes we do!

9. What is the caregiver-to-resident ratio?

There are 3 caregivers available during the day, making it a 1 caregiver to 5 or 6 residents ratio. In the evening, there are 2 caregivers, making the ratio 1:8.

10. What dementia specific activities do you utilize to help keep your residents in cognitive well-being?

Every day is different as far as activities go. It’s a fine line with those who suffer from any form of dementia because you want them to use whatever they can but not make them frustrated because they can’t perform a task. Sometimes we have one group playing Bunco while another is gluing a simple craft. We know each of our residents’ abilities and try to cater to that.

11. Do you offer daycare?

We care for only 16 residents at a time. If we have a vacancy in the home (less than 16 people living there), then yes, we would consider taking care of someone during the daytime.

12. Can they have a car?

As long as it is safe for the resident, yes they may have a car at Two Hearts.

13. What do you do in case of a resident emergency?

All of our residents are provided with an alert push button pendant to wear. When the button is pushed, an alert is sent to the caregiver pagers and also to the main base station located in the living room of the home. The base station is loud enough that it can be heard almost throughout the entire home.

14. Do you allow emotional support puppies to visit?

Two Hearts has a trained, registered support dog named Louie who works at the home during the day. If a resident has a family member who would like to bring a support animal for a visit, then yes, they are more than welcome to come visit!. We have had everything from goats to goldfish come visit our residents. ☺

15. How do you convince a healthy, active 93 year old that they would be much better off at two hearts than at home?

It never seems like the right time to have “The Talk”. Some points that we have made to families about this is to let your loved one know that he/she will be around others their own age. In our home, there are only 16 residents so it does not feel so overwhelming meeting new people. Another point could be “hey, you don’t have to clean or do housework now” (unless of course they want to; we DO have residents who enjoy helping out around the house). There is also a sense of security having a caregiver or caregivers present 24/7 in case your loved one needs anything.

Lowell Indiana Assisted Living